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Smiley NicholsReception

Electrical call handling

Disciplined intake for high-trust electrical work.

Collect the affected circuit, equipment, outage scope, and observable danger signs while avoiding risky testing instructions or code-compliance promises.

Review my call flow Try the live demo

Built into the playbook

Start with your trade.
Make it your own.

We work through your services, questions, and preferred next steps together, then configure your receptionist around those details.

01

Circuit and outlet issue intake

02

Panel and breaker requests

03

Lighting and fixture projects

04

EV charger estimates

05

Fire, smoke, sparking, and live-wire safety language

Launch acceptance

Ready for the calls your team actually gets.

Before launch, we check your business information and test the routine, unusual, and safety-sensitive calls that matter to your trade.

Partial power lossChecked against your approved call-handling rules
Repeated breaker behaviorChecked against your approved call-handling rules
Planned installation estimatesChecked against your approved call-handling rules
Smoke, heat, sparking, or exposed live wiring without troubleshootingChecked against your approved call-handling rules

Scheduling that reflects the field

Service durations, crew hours, unavailable periods, eligible areas, and capacity shape the windows that can be offered.

Kentuckiana service areas

Configure included and excluded markets across Louisville and Southern Indiana so out-of-area callers get an accurate next step.

No remote diagnosis

The receptionist records observable details, uses approved emergency language, and does not provide dangerous repair instructions.

Electrical fit review

Make the receptionist sound like your operation.

Bring your services, service area, hours, pricing-answer policy, and current scheduling process. We’ll turn them into a tested launch configuration.

Start the review